Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and informed during the confirmation of order process.
Delivery delays may occur occassionally.
Please do not hesitate to contact us if there is a delay, for us to look into matters and compensate you accordingly.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Please allow 1-2 days for the tracking number to appear in the tracking system.